Frequently Asked Questions

Before an automotive maintenance service it is normal to have questions or concerns, so we share some frequently asked questions from our customers. If you still can’t find an answer after reading them, don’t hesitate to contact our customer service team.

In order to keep my new car's warranty valid, do I have to take it to the dealer for any type of maintenance?

No! You will be able to keep the warranty of your vehicle, as long as you take into account the specifications provided by the manufacturer, which can be found in the owner’s manual.

At Eulalia Auto Repair we make sure that your warranty remains valid by taking into account the manufacturer’s specifications and the best maintenance techniques, so that your car can enjoy a long service life.

How necessary is it to change the brake fluid?

As necessary as to avoid any kind of accidents or breakdowns in your car.

The brake system of automobiles nowadays uses a hydrophilic brake fluid, which when in contact with the humidity of the air can produce corrosion and failures in some components or brake parts, so it is necessary to replace it from time to time.

This procedure is usually part of the preventive maintenance service.

What should I do to avoid losing my car warranty prematurely?

  1. Make sure your vehicle is serviced at the intervals specified in the warranty booklet.
  2. Keep a detailed record of your vehicle’s maintenance, making sure to put dates, parts installed, vehicle identification number and mileage recorded on the invoice.
  3. Keep the records in a safe, easy-to-remember place.
  4. Because maintenance service always goes with the owner’s instruction manual.

What can I do if my car is new and needs more than maintenance service, and those repairs are covered by my warranty?

It is always best to take your car to the dealer as long as the repair is covered by the warranty. This is why it is important to always check your warranty fund, however you are free to choose where to have your car repaired.

Although my vehicle is rented, am I responsible for its maintenance?

That’s right, even if your vehicle is rented, you are responsible for all the maintenance and repairs necessary for the optimal operation of the vehicle. Everything according to what is established in the rental contract.

What part of the car should be replaced regularly and how often should this service be performed?

Remember to always refer to your owner’s manual for information on which specific parts to replace and how often to replace them. This practice will ensure that you keep your vehicle’s warranties active and avoid problems in the future that could affect your pocketbook or your safety.

How to compare the quality of the parts on the market with the original parts of my vehicle?

Although not all spare parts are reliable, some are manufactured by the same supplier offering a longer warranty than original car parts. The spare parts supplied in our workshops will always exceed the manufacturer’s specifications.

How often is it advisable to change the antifreeze?

This point is quite important as doing so will prevent deterioration of the water pump and protect its metal parts from rust, it will also help to keep the cooling hose soft and flexible.

The recommendation is to replace the antifreeze every two years.

Since this substance is not environmentally friendly, it is possible to recycle and clean old antifreeze by replacing the additives.

Toothed belt - how do I know to replace mine?

The timing belt is a part of the combustion engine, it is responsible for controlling the timing of the engine valves, so it is an important part.

It is usually replaced every 30,000 – 40,000 km, but each manufacturer has its own specifications.